Nesley Ngan
Undergraduate, Bachelor of Science (Honours) in Aviation Operations and Systems
Aviation is a field full of challenges, where unexpected situations are happening every second all around the world. At the same time, it has a limitless future in terms of development, knowledge and people. Higher Diploma in Aviation Studies programme in HKU SPACE CC provides me a lot of valuable opportunities and great memories. I am one of the lucky participants to join the Singapore Airshow 2016. Before the trip, I could never imagine how stunning it would be when a fighter jet flies across the harbour just few thousand feet away from me. Study trips arranged by the programme are definitely amazing and have broadened my aviation knowledge outside the books. Therefore, with the previous experience in the Singapore Airshow, I realized that as an aviation lover I should not miss these unique chances; therefore, I am going to join the Shanghai tour and the Incheon Management Course in the period of my Year 2 study. The programme also strengthens my connection with the aviation industry. In the year of 2016-2017, I completed a 1-year placement in the well-known Hong Kong airline, Cathay Pacific Airways, in a position as Customer Service Specialist. This placement opportunity was offered by the programme. From the interview at Cathay City to my last day of work there, I had to deal with different challenges and problems that came with passengers or were asked by travellers. At that time, supervisors and colleagues in CX were kind to give me a hand to solve all the problems. I built up a good relationship with the staff working in CX.
Fortunately, the administrator of the department welcomes all the interns to take their positions full-time after graduation since most of us were awarded compliments from customers and had a good performance record during the placement. Also, Cathay Pacific organised several field trips and visits during my internship, for example a tour of Cathay Pacific Catering Services (HK) Ltd and a visit to the CX First Class Lounge in HKIA. Apart from study trips and internships, lecturers in aviation courses have abundant knowledge and are equipped with solid working experience in the aviation industry. They have a passion for teaching and are willing to share their expertise with students. It was a pleasure to hear their advice when I faced difficulties about study or future career because they could always give me comprehensive guidance. I was even invited to visit the Cathay Pacific Pilot Training Centre and walk into the flight simulator cockpit with my lecturer. What an amazing and unforgettable experience in my life! In addition, I was the leader of the organising committee for the Aviation Studies Orientation Camp of 2016. Due to a lot of unexpected reasons, my team only got 3 months for the Ocamp preparation, which included campsite/shuttle bus booking, helpers arrangement, city hunt routing, and event scheduling. Recognizing this tight schedule, the programme team gave us great support. In the Ocamp, my team and I were able to show our personalities and abilities like leadership, time management, organising, and even dancing! Do not hesitate to chase your dream, remembering every small achievement will lead you toward success. Dream Big and Fly High!
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