Student Support Services
1. Student Development and Counselling Services (SDCS)
In order to support students in tackling various issues throughout the study period, the College’s Student Development and Counselling Services (SDCS) team has provided services in the following five areas:
Personal Counselling and Consultation – You can consult our career advisor on your study/career path and seek advice from counsellors towards the challenges in your study/daily life.
Further Study – You are welcome to join the SDCS briefings/services regarding study opportunities (both local and non-local), programme articulation and interview skills, to equip yourself for progression to university studies and formulate plan for further study.
Career Development – To enhance your competitiveness in the workplace, you can participate in career related activities organised by SDCS, such as company visits, recruitment talks, workshops on career planning, mock interviews and internship opportunities, etc.
Personal Enrichment – Through workshops, training and experiential activities, you are encouraged to explore your potentials as well as to develop your life skills in various aspects, e.g. study skills, communication skills, leadership and stress management. In addition, you can also enrich your global exposure by joining non-local study and service tours.
Education and Career Resources Corners – You can find useful resources on further studies, career development, university/job application and interview skills, effective learning and personal life planning from SDCS’s resources corner.
If you would like to know more about the services offered by SDCS, please click here.
2. Office 365 and Online Storage
HKU SPACE has joined the Microsoft Office in Education programme which allows you to get the online version of Microsoft Office software plus 1 TB online storage for free. To access this service, you can click the Office 365 icon which is located on the left side of the main page after you login to the Learner Portal at http://learner.hkuspace.hku.hk/.
3. Notebook Computer Loan Scheme
Notebook computers are available for loan at the College Office of Kowloon East Campus (KEC), Kowloon West Campus (KWC), Island East Campus (IEC), Fortress Tower Learning Centre (FTC), United Learning Centre (UNC) and Clothing Industry Training Authority (CITA) (please click here for the campus locations) on a first-come first-served basis. For more information, please visit Learner Portal in September 2023.
4. Communication Channels
If you encounter any problem or wish to make enquiries on certain matters, please write to the designated email address or call the respective hotline:
Email: ccad@hkuspace.hku.hk / cchd@hkuspace.hku.hk / ccdfs@hkuspace.hku.hk
Hotlines:
Content | Tel. No | Remarks |
---|---|---|
General Enquiry | 3762 2000 | |
CC Bot | 9539 9849 [Whatsapp] |
(instant message platform for frequently asked questions) |
Admission | 3416 6338 | (for admission related matters) |
Student Records | 3762 2162 | (for registration and orientation, Student ID Card / Facilities Access Card, programme/theme/course enrolment and tuition fee related matters) |
IT Services | 6803 5480 [Whatsapp/ Wechat] |
(for computer login, learner portal services, SCORE system, SOUL system and WiFi services) |
Academic Affairs | 3762 0045 | (for course documents, course exemption, credit transfer, Continuing Education Fund (CEF) and sports programme) |
Campus Facilities |
6893 2135 6050 0750 / 9186 0501 |
(Kowloon East Campus) (Kowloon West Campus)
(CITA Learning Centre) |
Student Development and Counselling Services (SDCS) | 3762 2011 | https://cc.hkuspace.hku.hk/~sdcs/ |
Library Services | 3762 2028 | |
Examination |
3762 2372 |
(for absence from examination, application for transcript, assessment results, examination timetable and make-up examination) |