Student Support Services
1. Student Development and Counselling Services (SDCS)
In order to support students in tackling various issues throughout the study period, the College’s Student Development and Counselling Services (SDCS) team has provided services in the following five areas:
Personal Counselling and Consultation – You can consult our career advisor on your study/career path and seek advice from counsellors towards the challenges in your study/daily life.
Further Study – You are welcome to join the SDCS briefings/services regarding study opportunity (both local and non-local), programme articulation and interview skill, to equip yourself for progression to university studies and formulate plan for further study.
Career Development – To enhance your competitiveness in the workplace, you can participate in the career related activities organised by SDCS, such as company visit, recruitment talk, workshop on career planning, mock interview and internship opportunity, etc.
Personal Enrichment – Through workshops, training and experiential activities, you are encouraged to explore your potentials as well as to develop your life skills in various aspects, e.g. study skills, communication skills, leadership and stress management. In addition, you can also enrich your global exposure by joining the non-local study and service tours which are organised with sponsorship support.
Education and Career Resources Corners – You can find useful resources on further studies, career development, university/job application and interview skills, effective learning and personal life planning from SDCS’s resources corner.
If you would like to know more about the services offered by SDCS, please click here.
2. Office 365 and Online Storage
HKU SPACE has joined the Microsoft Office in Education programme which allows you to get the online version of Microsoft Office software plus 1 TB online storage for free. To access this service, you can click at the Office 365 icon which is located on the left side of the main page screen after you login to the Learner Portal at http://learner.hkuspace.hku.hk/.
3. Notebook Computer Loan Scheme
Notebook computers are available at the College Office of Kowloon East Campus (KEC), Island East Campus (IEC), Fortress Tower Learning Centre (FTC), United Learning Centre (UNC) and Clothing Industry Training Authority (CITA) (please click here for the campus location) on a first-come first-served basis. For more information, please visit the Learner Portal in September 2022.
4. Communication Channels
If you encounter any problem or wish to make enquiries on certain matters, please write to the designated email accounts or call the respective hotline:
Email: ccad@hkuspace.hku.hk / cchd@hkuspace.hku.hk / ccdfs@hkuspace.hku.hk
Hotlines:
Content | Tel. No | Remarks |
---|---|---|
General Enquiry | 3762 2000 | |
CC Bot | 9539 9849 [Whatsapp] |
(instant message platform for frequently asked questions) |
Admission | 3416 6338 | (for admission related matters) |
Student Records | 3762 2162 | (for registration and orientation, Student ID Card / Facilities Access Card, programme/theme/course enrolment and tuition fee related matters) |
IT Services | 6803 5480 [Whatsapp/ Wechat] |
(for computer login, learner portal services, SCORE system, SOUL system and WiFi services) |
Academic Affairs | 3762 0045 | (for course documents, course exemption, credit transfer, Continuing Education Fund (CEF) and sports programme) |
Campus Facilities | 6893 2135 9186 0102 9096 8511 9036 6219 9186 0575 9613 9951 9023 0855 |
(Kowloon East Campus) (CITA Learning Centre) (Admiralty Learning Centre) (United Learning Centre) (Island East Campus) (Fortress Tower Learning Centre) (Island South Campus) |
Student Development and Counselling Services (SDCS) | 3762 2011 | https://cc.hkuspace.hku.hk/~sdcs/ |
Library Services | 3762 2028 | |
Examination | 3762 2372 | (for absence from examination, application for transcript, assessment results, examination timetable and make-up examination) |